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F.A.Q
How do you calculate your cleaning rates?
Our pricing is completely transparent with no hidden fees. For standard residential and move-out cleanings, we offer flat-rate pricing based on your home’s square footage, number of bedrooms, and bathrooms. Commercial cleanings and custom projects are quoted based on specific layout requirements and cleaning frequency.
Do I need to be home during the service?
No, you do not need to be at home while we clean. Many of our clients provide us with a door code, lockbox combination, or key access. Our technicians are fully vetted, background-checked, and bonded, ensuring your home and property are completely safe and secure at all times.
What is included in your 100% Satisfaction Guarantee?
Your satisfaction is our top priority. If any area of your home or office falls short of your expectations, simply contact us within 24 hours of your appointment. We will send a team member back to reclean the specified area at zero additional cost to you.
Do you bring your own cleaning supplies and equipment?
Yes, our teams arrive fully equipped with all necessary professional equipment, microfibers, and eco-friendly cleaning supplies. If you have specific specialty products or preferences you would like us to use on sensitive surfaces, just let us know during booking.
How do you handle pets during a house cleaning?
We love pets! All our standard cleaning products are eco-friendly, non-toxic, and 100% safe for dogs, cats, and small animals. We just ask that you inform us about your pets in advance and secure any animals that might feel anxious or overly friendly while our team is working.